TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. The combination of screensharing and device interface control with parallel VoIP calling delivers the same experience as physical support on the ground.
Adding remote support functionalities to that platform is addressing real business needs. Through RealWear Cloud customers can provision and manage their fleet of RealWear devices for their company. Our focus is to support the frontline and keep them focused on work productivity and safety." "Enabling IT to quickly and securely access remote devices will further accelerate deployments. "With the release of RealWear Cloud Assistance, we're excited about the continued growth and evolution of our partnership with TeamViewer to advance our mission to engage, empower and elevate frontline workers," said Rama Oruganti, Chief Product Officer at RealWear. This integration reinforces TeamViewer's position as the de facto standard for remote access to both IT and non-IT devices in industrial environments." With the new integration of our remote connectivity capabilities into its cloud platform services, RealWear can offer its customers a new level of remote support for the devices themselves.
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"We've already deployed our enterprise Augmented Reality software Frontline on thousands of RealWear devices across numerous customer sites all over the world. "It's a great milestone to become a larger part of RealWear's ecosystem and tech stack and to launch remote device support in a standardized way for the first time," said Alfredo Patron, EVP of Business Development at TeamViewer.
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